What's Included

• Discovery & Use-Case Scoping:
  A signed scope document defining the workflows to automate and, per agent and per MCP server, the exact number of functions/tools to expose - the primary driver of both engineering effort and per-call token cost.

• Agent Design:
  Task-specific agent architecture (autonomous or human-in-the-loop), including prompt/tool design and failure-mode handling - not a generic chatbot wrapper.

• MCP Server Development:
  Custom Model Context Protocol server(s) exposing your systems, APIs, and data through a controlled, auditable, function-scoped interface.

• System Integration:
  Wiring the agent/MCP layer into existing CRMs, databases, internal tools, or APIs.

• Access Control & Guardrails:
  Scoped credentials, action allow-lists, rate limits, and human-approval gates for anything irreversible or high-risk.

• Token Usage Testing:
  Scripted runs across representative workloads to measure real token consumption per task and per agent, so production cost is known before rollout rather than estimated after the fact.

• Testing & Validation:
  Functional test cases against real workflows, plus adversarial/edge-case testing before production rollout.

• Documentation & Handover:
  Architecture docs, runbook, and training for your team on maintaining the integration afterward.